Terms of Service

1. Who can use StarAlly

You must be 18 or older to create an account or use StarAlly. During early access, a new account may wait for a free spot before it can be used.

Your account is tied to your mobile number. Use a number that belongs to you, keep your phone secure, and tell us right away if you lose control of it.

2. Personal use only

StarAlly is for your own personal, non-commercial use. Please don’t use it to run a business, resell what it does, or act for other people without their permission.

3. What StarAlly does

StarAlly is an AI assistant you use by text message. It can look things up, remember what you ask it to, and, with your approval, take actions for you with businesses, such as booking a table or placing a grocery order.

StarAlly is in early access. Features are limited, may change, and may sometimes be unavailable.

4. Approvals: nothing happens without your say-so

StarAlly asks for your explicit approval before it makes a payment, books or cancels a reservation, places an order, or sends a message to anyone other than you. Each request says what will happen, with whom, and the exact amount when money is involved.

An approval covers only the action described in that request, once. If anything changes, such as the price, StarAlly asks again. Payments also need the 4-digit code included in the request.

If we later let you pre-approve certain kinds of actions, those rules will exist only because you created them, and you’ll be able to see and remove them at any time.

Please read each request before you reply YES. When you approve, you authorize StarAlly to carry out that action on your behalf.

5. Businesses you deal with

When StarAlly books or buys something for you, the restaurant, store or other business provides it under its own terms, including its prices, deposits, cancellations and refunds. StarAlly isn’t the seller and isn’t responsible for how a business performs, but we’ll help you sort out problems where we can.

6. Your content stays yours

You own the messages you send, the things you ask StarAlly to remember, and the other information you give us (“your content”).

You give us a limited permission to store, process and transmit your content only to operate, secure and support StarAlly for you, including sharing what a task needs with the businesses and service providers involved in it. This permission is not perpetual and not irrevocable: it ends when you delete the content or your account, except for anything the law requires us to keep.

We don’t claim ownership of your content, and we don’t use it to advertise to you.

7. AI training is off by default

We don’t use your content to train AI models unless you choose to opt in. It’s off by default, and you can change your choice at any time.

Even if you opt in, we never use vault, connected-account, health or messaging data for training.

8. Using StarAlly responsibly

Please don’t use StarAlly to:

• break the law, or help anyone else do so;
• harass, threaten, deceive or impersonate anyone;
• make bookings or orders you don’t intend to honor, or abuse a business’s policies;
• send spam or messages people haven’t asked for;
• get around approvals, limits or security, or access anyone else’s data;
• copy, scrape, resell or reverse engineer the service.

9. Text messages

StarAlly works by text message. Our SMS Terms explain which messages we send, how often, and how to stop them. Reply STOP to opt out at any time, or HELP for help. While you’re opted out, StarAlly can’t work for you.

10. Exporting and deleting your data

You can ask for a copy of your data, or ask us to delete your account and data, at any time by emailing support@starally.ai. We complete export and deletion requests within 30 days. Our Privacy Policy explains what we keep and why.

11. Fees

We’ll never charge you a fee for StarAlly without telling you the amount in advance and getting your agreement. Amounts you approve for bookings or purchases are the business’s own charges.

12. Changes to these terms

We may update these terms as StarAlly develops. If a change is material, we’ll tell you by text or on this website before it takes effect. If you keep using StarAlly after that, the updated terms apply; if you don’t agree, you can stop and delete your account.

13. Ending your use

You can stop whenever you like: reply STOP to end texts and ask us to delete your account. We may suspend or close an account that breaks these terms or puts others at risk. Where we can, we’ll tell you why and give you a chance to export your data first.

14. Things to keep in mind

StarAlly uses AI, which can make mistakes or misunderstand you. Check the details in every approval request, especially dates, times, amounts and recipients. To the extent the law allows, StarAlly is provided “as is”, without warranties of any kind.

15. Liability and disputes

[To be completed during legal review: limitation of liability, indemnity, governing law and how disputes are resolved.] Nothing in these terms limits rights you have under laws that can’t be waived.

16. Contact us

Questions about these terms? Email support@starally.ai. [Company legal name and postal address to be added.]